Hitting the Mark: Top 5 Key Findings for Reaching & Retaining Customers

Tink Taylor is the Co-Founder & President of the dotDigital Group PLC, an AIM listed company founded in 1999 with offices in London, Surrey, Manchester, Bristol, Scotland & Belarus. Tink has been an elected member of Direct Marketing Association’s Email Marketing Council since 2006 working on the Deliverability & Benchmarking hubs. He later chaired the Partnership Hub, promoting the DMA’s email best practice guidelines and creating links with other industry bodies globally.

Tink will be sharing his “Hitting the Mark” presentation, a high level overview of a Global eCommerce Benchmark report for 2020. Tink reviews the top five key findings found in an independently architected study covering 100 global eCommerce brands and the top five key findings in factors that contributed to, and against, their success in reaching and retailing customers. He’ll be joining us for Q&A after the presentation, so don’t miss a chance to ask questions to one of the premier influencers in customer outreach globally!

Leave a Comment

Your email address will not be published. Required fields are marked *